Пилот All Nippon Airways и диспетчерская служба Нью-Йорка вступили в спор

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NEW YORK- A heated argument between an All Nippon Airways (ANA) pilot and a New York (JFK) air traffic controller (ATC) on March 2, 2025, highlights ongoing issues with non-standard communication at one of the world’s busiest airports.

The incident, involving a Boeing 777, stemmed from unclear taxi instructions and non-standard ATC phraseology.

ANA Pilot and New York ATC Argument

On March 2, 2025, an All Nippon Airways (NH) flight pilot preparing for departure requested taxi clearance to New York (JFK) ATC.

The controller responded with “You’re on request,” a phrase not recognized in standard International Civil Aviation Organization (ICAO) terminology.

Confused, the ANA pilot repeated the request, prompting the controller to insist on his phrasing rather than clarifying with standard language like “Standby for taxi.”

The interaction escalated when the controller criticized the pilot’s comprehension, despite the ambiguity of his own instructions.

ICAO mandates clear, standardized phrasing to prevent such misunderstandings, especially at busy international hubs like JFK, where pilots may have varying English proficiency.

The exchange unfolded as follows:

ATC: “You’re on request. As soon as this aircraft lands, I’ll get you moving.”
ANA Pilot: “All Nippon Airways 159 heavy, sorry, say again.”
ATC: “You’re on request.”
ANA Pilot: “Oh, we request runway 31L, All Nippon 159 heavy.”
ATC: “You are on request.”
ANA Pilot: “All Nippon 159 heavy, request taxi via A1, left turn A…”
ATC: “All Nippon 159 heavy, I don’t know if you’re not familiar, it seems like you’re not. When somebody says ‘you are on request,’ that means they have your request. That’s it. Just wait.”
ANA Pilot: “So you mean we can taxi by our own, All Nippon 159 heavy?”
ATC: “All Nippon 159 heavy, absolutely not. ‘You’re on request’ just means just wait. You don’t say anything. You just wait for the controller, which is me, okay? Just wait.”
ANA Pilot: “Okay, holding position, All Nippon 159 heavy.”
ATC: “Yes, I have your request. That’s what that means.”

This dialogue reveals a communication breakdown, driven by the controller’s reliance on non-standard terminology and an unwillingness to adapt when the pilot struggles to understand.

Non-Standard Phraseology

The International Civil Aviation Organization (ICAO) establishes standardized phraseology to ensure clear communication between pilots and controllers, especially at international hubs like John F. Kennedy International Airport (JFK).

Terms like “standby” or “hold position” are globally recognized, minimizing the risk of misinterpretation.

However, the controller’s use of “you’re on request” deviates from these standards, creating confusion for the ANA (NH) pilot, who may not be accustomed to such phrasing.

JFK’s status as a major international airport amplifies the need for adherence to ICAO standards.

Pilots from diverse linguistic backgrounds operate daily, and non-standard terms can exacerbate language barriers.

In this case, the controller’s insistence on his phrasing, rather than switching to a clearer alternative like “standby,” prolonged the misunderstanding and heightened tensions.

Aviation safety relies on precise communication, and deviations from standard protocols can introduce unnecessary risks.

Controller Under Scrutiny

The controller’s tone during the exchange drew significant attention for its condescension. Rather than assisting the ANA (NH) pilot, the controller scolded him for not understanding the non-standard phrase, stating, “I don’t know if you’re not familiar, it seems like you’re not.”

This approach not only failed to resolve the confusion but also added unnecessary friction to an already high-pressure environment.

Air traffic control is inherently demanding, requiring focus and professionalism under stress. At JFK, where traffic volume is among the highest globally, controllers face intense workloads.

However, this incident reflects a pattern of attitude-driven interactions associated with certain JFK controllers, as noted by aviation enthusiasts who regularly monitor ATC audio.

While most controllers maintain professionalism, this exchange highlights how individual behavior can undermine effective communication.

Concerns Around ATC

While the JFK controller in question is not new to criticism for abrasive interactions, this specific incident highlights a broader concern: professionalism in high-stakes environments.

Air traffic control is inherently stressful, but it also demands clarity, calmness, and cooperation. Controllers serve a critical safety function and are expected to facilitate communication, not complicate it.

Situations like this one reinforce the need for oversight and continued training for air traffic controllers in international phraseology and cultural sensitivity.

With aviation becoming more globalized, effective communication between pilots and controllers must remain a top priority.

Bottom Line

The misunderstanding between the All Nippon Airways pilot and the JFK air traffic controller could have been avoided with the use of standardized ICAO phraseology.

The pilot acted respectfully and repeatedly sought clarification, while the controller’s choice of words and tone led to unnecessary tension.

As international traffic increases, incidents like this underscore the need for strict adherence to universal communication standards in aviation.

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The post All Nippon Airways Pilot And New York ATC Involved in Argument appeared first on Aviation A2Z.

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